General Terms and Conditions
Please download the General Terms and Conditions for Course Registration here.
 
Training Voucher Redemption
All terms in General Terms and Conditions apply for all voucher redemption.
 
Microsoft Software Assurance Training Voucher (SATV) Cancellation/Reschedule Policy
If a seat is redeemed with a Microsoft Software Assurance Training Voucher (SATV), 16 business days’ notice is required to reschedule without additional fees.

In case of a no-show or cancellation with less than 16 business days’ notice, course fee equivalent to S$440 per day per student will be due with payment terms of 14 days upon invoice.

Citrix Training Pass (CTP) Voucher Cancellation/Reschedule Policy
If a seat is redeemed with a Citrix Training Pass (CTP), 21 business days’ notice is required to reschedule without additional fees.

In case of a no-show or cancellation with less than 21 business days’ notice, course fee equivalent to S$800 per day per student will be due with payment terms of 14 days upon invoice.