MB-230 Dynamics 365 for Customer Service
ABOUT THIS COURSE Microsoft Dynamics 365 for Customer Service offers any organization an opportunity for customer success. Using tools such as automatic case creation and queue management frees up...
MB-220 Dynamics 365 for Marketing
ABOUT THIS COURSE This course is a combination of two courses to help you prepare for the Dynamics 365 certification exam MB-220: Dynamics 365 for Marketing. Key Topics: Configure...
MB-210 Dynamics 365 for Sales
ABOUT THIS COURSE Microsoft Dynamics 365 for Sales is an end-to-end application to manage the handling of customers and potential customers; tracking data against sales goals, automating your best...
MB-240 Microsoft Dynamics 365 for Field Service
ABOUT THIS COURSE This course is a combination of three courses to help you prepare for the Dynamics 365 certification exam MB-240: Dynamics 365 for Field Service. Key Topics:...
MB-200 Microsoft Dynamics 365 Customer Engagement Core
This course is a combination of four courses to help you prepare for the Dynamics 365 certification exam MB-200: Dynamics 365 Customer Engagement Core Key Topics: Power Platform Applications...
MB-900 Microsoft Dynamics 365 Fundamentals
ABOUT THIS COURSE Dynamics 365 is a multi-faceted tool for customer engagement, unified operations, marketing, retail and talent management. This course will familiarize the learner with Dynamics 365 functionality...
MOSA2016 – Microsoft Access 2016
About this course Candidates for the Access 2016 will cover a fundamental understanding of the application’s environment. They will understand basic database design principles and are able to complete...
MOSO2016 – Microsoft Outlook 2016
About this course Candidates will create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations. Candidates will use...
MOSW2016A Microsoft Word 2016 – Advanced
About this course Participants will create and manage professional documents of four pages or more for a variety of specialised purposes and situations. They will be able to customise...
MOSW2016 Microsoft Word 2016 – Basic & Intermediate
About this course Participants will acquire the fundamental understanding of the Word environment and the ability to complete tasks independently. They will demonstrate the correct application of the principal...
CO-DDC Communicating Business Insights using Data
This three-day course is focused on the fundamentals of data analytics – core skills which are necessary for the successful deployment of analytics projects and establishment of a data-driven culture...
55197 Microsoft SharePoint 2016 for the Site Owner/Power User
This two-day course is designed for information workers or power users who serve as SharePoint Site Owners or Site Collection Administrators. Students should take this course if they need...
55199 SharePoint 2016 End User Training
About this course This SharePoint 2016 End User class is for end users working in a SharePoint 2016 environment. The course teaches SharePoint basics such as working with lists...
NA-MSE-BIZPRO Excel for Business Professionals
About this course This course empowers Business Professionals to operate effectively at more than a basic level of competence and be able to edit and enhance numeric, text and...
NA-WIN10-EPU Microsoft Windows 10 for End Users
About this course Windows 10 is latest release since Windows 8 almost three years prior. Windows 10 promises a unified experience across modern devices, unveiling a raft of new...
NA-MOSO2013 Microsoft Outlook 2013
About this course Students will learn how to use Microsoft Outlook 2013 various elements such as Mail, Calendar or Contacts to coordinate communications and collaborations with others. The user will...
NA-E2013 Microsoft Excel 2013 – Basic & Intermediate
About this course The course teaches students to use Excel to create and edit professional-looking spreadsheets for a variety for various purposes and industries. Students will acquire fundamental concept...
NA-W2013 Microsoft Word 2013 – Basic & Intermediate
About this course The course allows the students using Microsoft Word 2013 with no or some fundamental understanding of the Word environment and the ability to complete tasks independently....
NA-W2013A Microsoft Word 2013 – Advanced
About this course Students who have advanced understanding of the Word environment and the ability to guide others in the proper use of features in Word 2013. They should...
MOSP2016 Microsoft PowerPoint 2016
About this course Students will acquire advanced understanding of the PowerPoint environment and the ability to complete tasks independently. Attendees will further know and demonstrate the correct application of...
NA-E2013A Microsoft Excel 2013 – Advanced
About this course Students will learn how to use a variety of advanced features to merge workbooks, perform data analysis and audit formulas in spreadsheet. Participants use summary functions, create...
MOSE2016A Microsoft Excel 2016 – Advanced
About this course Students will acquire fundamental understanding of the Excel environment and the ability to complete tasks independently. They will further know and demonstrate the correct application of...
MOSE2016 Microsoft Excel 2016 – Basic & Intermediate
About this course Students will acquire fundamental understanding of the Excel environment and the ability to complete tasks independently. They will know and demonstrate the correct application of the...
NA-WIN10-PU Microsoft Windows 10 for Power Users
About this course Windows 10 is latest release since Windows 8 almost three years prior. Windows 10 promises a unified experience across modern devices, unveiling a raft of new...